Submitting Insurance Claims

How to create and submit insurance claims

Updated April 14, 2026 2 views Billing & Claims
billinginsuranceclaims

Submitting Insurance Claims

Before You Start

Ensure you have:

  • Valid NPI number
  • Patient's current insurance information
  • Completed progress note with CPT and ICD-10 codes

Creating a Claim

  1. Navigate to Billing > Claims
  2. Click "Create New Claim"
  3. Select the patient
  4. Choose the service date
  5. Add services (CPT codes) from the session
  6. Add diagnoses (ICD-10 codes)
  7. Review claim details
  8. Submit electronically or print for mailing

Common CPT Codes

  • 90791: Psychiatric diagnostic evaluation
  • 90832: Psychotherapy, 30 minutes
  • 90834: Psychotherapy, 45 minutes
  • 90837: Psychotherapy, 60 minutes
  • 90847: Family psychotherapy

Tracking Claims

Monitor claim status:

  • Pending: Submitted, awaiting response
  • Paid: Claim paid by insurance
  • Denied: Claim rejected, needs correction
  • In Review: Under insurance review
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